Please read these Terms & Conditions carefully before using our website, products, or services.
For the purpose of these Terms:
By using our Platform, you acknowledge and agree that:
If you do not agree with these Terms, please discontinue the use of our Platform immediately.
You represent and warrant that:
The Company reserves the right to refuse service or terminate accounts if these conditions are not satisfied.
To access certain features of the Platform, you may be required to create an account.
You agree to:
The Company shall not be liable for unauthorized use of your account resulting from your failure to maintain confidentiality.
We reserve the right to suspend or permanently terminate any account without prior notice if:
Termination shall not affect any outstanding obligations or liabilities.
The Company offers wellness and nutraceutical products intended to support general health and well-being.
We may also provide:
Product and service availability may change without prior notice.
We strive to ensure that all product descriptions, ingredient lists, nutritional information, pricing, images, and specifications are accurate.
However:
Customers should always read the product label before consumption.
Information available on the Platform is provided solely for educational and informational purposes. It should not be considered medical advice, diagnosis, treatment, prescription, or healthcare recommendation.
Customers should consult a qualified healthcare professional before using any nutraceutical or dietary supplement, especially if they:
Where the Company facilitates consultations with healthcare professionals:
The Company does not guarantee any medical outcome.
The Company may provide automated health or lifestyle assessment questionnaires to recommend suitable wellness products.
Customers are responsible for determining whether a recommended product is suitable for them.
An order placed on the Platform constitutes an offer to purchase products. The Company reserves the right to accept or reject any order at its sole discretion. Order confirmation by Email or SMS acknowledges receipt of the order but does not constitute acceptance. Acceptance occurs only upon dispatch of the ordered products.
The Company may cancel any order due to:
Eligible refunds shall be processed according to our Refund Policy.
All prices displayed on the Platform are in Indian Rupees (INR), unless otherwise specified. Prices may include or exclude applicable taxes depending on the product listing. The Company reserves the right to revise prices without prior notice. Pricing errors resulting from technical issues may lead to order cancellation.
Customers may make payments using the following methods:
Payments are processed through secure third-party payment gateways. The Company does not store complete payment card information.
Certain transactions may require additional verification. The Company reserves the right to request:
Failure to provide the requested information may result in cancellation of the order.
Applicable Goods and Services Tax (GST) and other statutory levies shall be charged in accordance with Indian law. Customers are responsible for customs duties, import taxes, or local charges applicable to international orders.
From time to time, the Company may introduce promotional campaigns and customer benefits including:
All promotional offers are subject to specific terms and conditions and may be modified, suspended, or withdrawn without prior notice. Promotional benefits cannot be exchanged for cash unless expressly stated.
Customers agree to:
Users shall not:
Violation of these provisions may result in suspension or termination of your account and may also lead to legal action.
By registering or placing an order on the Platform, you consent to receive communications from the Company through:
These communications may include order updates, customer support, service announcements, promotional campaigns, and legal notices. You may opt out of promotional communications where permitted by applicable law.
All products sold through the Platform are intended solely for general wellness, nutritional supplementation, and health support. Unless specifically approved by the applicable regulatory authority, our products are not intended to diagnose, treat, cure, or prevent any disease.
Customers should always use products strictly in accordance with the instructions printed on the product label or accompanying literature.
Customers are solely responsible for:
The Company shall not be responsible for any adverse effects resulting from misuse, overdose, improper storage, or failure to follow product instructions.
Customers suffering from the following conditions should consult their physician before consuming any product purchased through the Platform:
Unless expressly stated otherwise, our products are not intended for pregnant or breastfeeding women without prior medical advice. Customers are responsible for obtaining professional healthcare guidance before use.
Certain products may contain herbs, botanical extracts, dairy derivatives, soy, nuts, gluten, or other allergens. Customers are responsible for carefully reviewing the ingredient list before purchase.
The Company may offer subscription-based purchases for selected products. By subscribing, you authorize recurring deliveries and recurring payments according to the selected subscription plan.
Subscription benefits may include:
Unless otherwise specified, subscriptions automatically renew at the selected interval. Customers may modify or cancel subscriptions before the next billing cycle through their account or by contacting Customer Support.
Orders already processed under a subscription cannot be cancelled once dispatched.
Subscription pricing may change from time to time. Customers will be informed of any material pricing changes before the next renewal, where required by applicable law.
The Company may periodically offer:
Such offers are governed by the specific terms applicable to each promotion.
The Company reserves the right to cancel promotional benefits obtained through abuse, fraud, or technical error.
The Platform may provide questionnaires, calculators, or assessment tools to help users identify wellness goals and receive product recommendations.
These tools are intended solely for informational purposes.
Recommendations generated:
The Company makes no representation regarding the accuracy, completeness, or suitability of any recommendation generated by these tools.
Where the Platform facilitates consultations with licensed healthcare professionals, the Company acts solely as a technology facilitator.
Users experiencing a medical emergency should immediately contact emergency medical services or visit the nearest hospital.
The Company does not guarantee:
Consultation outcomes depend upon the information provided by the customer and the professional judgment of the consulting practitioner.
Customers agree to provide:
Providing false or incomplete information may affect consultation quality, and the Company shall not be liable for any resulting consequences.
Users may voluntarily submit:
By submitting such content, you grant the Company a worldwide, royalty-free, non-exclusive, perpetual license to use, reproduce, modify, publish, display, and distribute such content for business, marketing, promotional, or educational purposes.
Users shall not submit content that:
The Company reserves the right to remove any content at its sole discretion.
All intellectual property rights in the Platform, including but not limited to:
are owned by or licensed to the Company and are protected under applicable intellectual property laws. Nothing in these Terms grants users any ownership rights.
Users shall not:
without obtaining prior written consent from the Company.
The Platform may contain links to third-party websites, payment gateways, logistics providers, or healthcare resources solely for user convenience.
The Company does not endorse or control third-party websites and shall not be responsible for their:
Accessing third-party websites is entirely at the user's own risk.
Except as expressly provided under applicable law, the Platform and all products and services are provided on an "As Is" and "As Available" basis.
To the fullest extent permitted by law, the Company disclaims all warranties, whether express or implied, including warranties relating to:
Nothing in these Terms limits statutory rights that cannot legally be excluded under applicable consumer protection laws.
Individual results from nutraceutical and wellness products vary significantly depending on several factors including:
The Company does not guarantee any specific health outcome or timeline. Testimonials published on the Platform represent individual experiences only and should not be interpreted as typical or guaranteed results.
To the fullest extent permitted by applicable law, the Company's aggregate liability arising out of or relating to any order, product, service, or use of the Platform shall not exceed the total amount paid by the customer for the specific product or service giving rise to the claim.
The Company shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, revenue, goodwill, business opportunities, or data, except where such limitation is prohibited under applicable law.
You agree to indemnify, defend, and hold harmless MR7C Lifesciences LLP, its partners, officers, employees, affiliates, consultants, licensors, agents, logistics partners, payment service providers, healthcare professionals, successors, and assigns from any losses, liabilities, claims, damages, penalties, costs, expenses, or legal fees arising from:
The Company reserves the right to assume exclusive defence and control of any matter otherwise subject to indemnification by you, at your expense.
Your privacy is important to us. The collection, use, storage, processing, disclosure, and protection of your personal information shall be governed by our Privacy Policy, which forms an integral part of these Terms.
By using the Platform, you consent to the collection and processing of your personal information in accordance with:
Customers are responsible for ensuring that all information submitted is accurate, complete, and kept up to date.
By using the Platform and providing your contact details, you consent to receive electronic communications through:
These communications may include:
Electronic communications shall satisfy any legal requirement that such communications be in writing.
The Company shall not be liable for any delay or failure in performing its obligations under these Terms where such delay or failure results from events beyond its reasonable control, including but not limited to:
Performance of affected obligations shall remain suspended for the duration of such events.
Without prejudice to any other rights available under applicable law, the Company may suspend, restrict, or terminate your access to the Platform, with or without prior notice, if:
Termination shall not affect any rights, obligations, or liabilities accrued before the termination date.
Users agree to comply with all applicable laws, regulations, and governmental requirements while accessing or using the Platform.
Failure by the Company to enforce any provision of these Terms shall not constitute a waiver of that provision or of any other provision.
Any waiver shall be effective only if made expressly in writing by an authorized representative of the Company.
If any provision of these Terms is held by a court or competent authority to be invalid, illegal, or unenforceable, such provision shall be deemed severed only to the extent necessary.
The remaining provisions shall continue in full force and effect.
The Company may assign, transfer, delegate, or subcontract its rights or obligations under these Terms to any affiliate, successor, purchaser, or third party without prior notice.
Users may not assign or transfer any of their rights or obligations under these Terms without obtaining prior written consent from the Company.
These Terms & Conditions, together with our Privacy Policy, Shipping & Delivery Policy, Return, Refund & Cancellation Policy, Disclaimer, Cookie Policy, and any other policies published on the Platform, constitute the entire agreement between the Company and the User regarding the use of the Platform.
These documents supersede all prior oral or written communications, understandings, and agreements relating to the same subject matter.
The Company reserves the right to amend, revise, update, or replace these Terms & Conditions at any time without prior notice.
Updated Terms shall become effective immediately upon publication on the Platform unless otherwise specified.
Users are encouraged to review these Terms periodically. Continued use of the Platform after any modification constitutes acceptance of the revised Terms.
These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of India.
Nothing contained herein shall limit any mandatory consumer rights available under applicable Indian law.
The Company encourages customers to first contact Customer Support to resolve any concerns amicably.
If a dispute cannot be resolved through mutual discussions within thirty (30) days, either party may pursue remedies available under applicable law.
Where legally permissible, disputes may be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996, as amended from time to time.
Unless otherwise agreed:
Nothing in this clause shall prevent either party from seeking interim or injunctive relief before a court of competent jurisdiction.
Subject to the arbitration provisions above and applicable consumer protection laws, the courts located at Faridabad, Haryana, shall have exclusive jurisdiction over matters arising out of or relating to these Terms & Conditions.
The Company is committed to addressing customer grievances promptly and fairly.
Customers may contact us regarding:
Grievance Officer
Name: Mr. Rajesh
Designation: Grievance Officer
Email: support@mr7c.com
Phone: +91 9268365639
Business Address
Plot No. 667, Sector 7B,
Faridabad, Haryana – 121006
We aim to acknowledge complaints within 48 hours and endeavour to resolve eligible grievances within 30 days, subject to verification and applicable legal requirements.
For any questions relating to these Terms & Conditions or the Platform, please contact:
Customer Care
Email: info@mr7c.com
Phone: +91 9289270198
Business Hours: Monday to Saturday,
10:00 AM – 6:00 PM (excluding public holidays)
Registered Office
Plot No. 667, Sector 7B,
Faridabad, Haryana – 121006
By accessing, browsing, registering on, or placing an order through the Platform, you acknowledge and agree that:
These Terms & Conditions become effective immediately upon your access to or use of the Platform.